J.D. Power Automotive Dependability Survey Shines Light On Ford, GM
The latest J.D. Power and Associates automotive dependability survey has been released, reports the Detroit Free Press. The survey, indicating that the global automotive industry published the very best dependability numbers since the study started in 1990, placed Ford and General Motors in four of the top 10 spots.
Dependability of a vehicle
J.D. Power and Associates Vice President of Global Automotive, David Sargent, explained that the dependability outcomes are exactly what the global automotive industry was going for as it tries to reclaim its place of glory in the public.
"The fact that almost every brand improved ... at a time when the industry was really hurting is impressive and frankly surprising," he told the Detroit Free Press during an interview.
Of the automotive brands that appeared in the J.D. Power study, U.S. car manufacturers like Cadillac did not fare well, posting the third lowest total dependability score, behind both Lexus and Porsche. Lincoln, Ford and Buick posted better results, claiming positions six through eight in the study, respectively.
Based on issues for 100 automobiles
For every 100 vehicles, there were 132 troubles, as reported by the J.D. Power and Associates study. It figured this out by looking at automobiles bought in 2009 and tracking them until present day. This is how the study figured out the average dependability of vehicles in the long-term.
As reported by Sargent, the automotive reliability improvement is "surprising," particularly since the recession and waves of recalls have impacted many major car manufacturers. Auto sales in 2009 were at their lowest since 1970, which put severe pressure on the entire industry.
Worst was Chrysler
Ram, Jeep, Dodge and Chrysler got really bad scores in the reliability test, although they did have better scores than the previous year's study answers. Chrysler, unable to get over its 2009 bankruptcy, did the worst. It came in last on the study.
"There is no getting away from the fact that they are the four lowest ranking brands," said Sargent. "(Yet) the vehicles that they are bringing out now are significantly better than the vehicles they were building a few years ago."
Top 10 include Japanese
There were eight models under Toyota that got first or tied for first in their automobile class. The Toyota brands, Toyota, Lexus and Scion, were all in the top 10 in the J.D. Power and Associates survey. Scion did particularly well with a decrease from 166 per 100 vehicles to 111 per 100 automobiles.
"This is something Toyota has demonstrated over many years - it's pretty impressive," Sargent said. "What's a little new this year is Scion, which improved significantly."
Dependability of a vehicle
J.D. Power and Associates Vice President of Global Automotive, David Sargent, explained that the dependability outcomes are exactly what the global automotive industry was going for as it tries to reclaim its place of glory in the public.
"The fact that almost every brand improved ... at a time when the industry was really hurting is impressive and frankly surprising," he told the Detroit Free Press during an interview.
Of the automotive brands that appeared in the J.D. Power study, U.S. car manufacturers like Cadillac did not fare well, posting the third lowest total dependability score, behind both Lexus and Porsche. Lincoln, Ford and Buick posted better results, claiming positions six through eight in the study, respectively.
Based on issues for 100 automobiles
For every 100 vehicles, there were 132 troubles, as reported by the J.D. Power and Associates study. It figured this out by looking at automobiles bought in 2009 and tracking them until present day. This is how the study figured out the average dependability of vehicles in the long-term.
As reported by Sargent, the automotive reliability improvement is "surprising," particularly since the recession and waves of recalls have impacted many major car manufacturers. Auto sales in 2009 were at their lowest since 1970, which put severe pressure on the entire industry.
Worst was Chrysler
Ram, Jeep, Dodge and Chrysler got really bad scores in the reliability test, although they did have better scores than the previous year's study answers. Chrysler, unable to get over its 2009 bankruptcy, did the worst. It came in last on the study.
"There is no getting away from the fact that they are the four lowest ranking brands," said Sargent. "(Yet) the vehicles that they are bringing out now are significantly better than the vehicles they were building a few years ago."
Top 10 include Japanese
There were eight models under Toyota that got first or tied for first in their automobile class. The Toyota brands, Toyota, Lexus and Scion, were all in the top 10 in the J.D. Power and Associates survey. Scion did particularly well with a decrease from 166 per 100 vehicles to 111 per 100 automobiles.
"This is something Toyota has demonstrated over many years - it's pretty impressive," Sargent said. "What's a little new this year is Scion, which improved significantly."
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